Download the Pulse Secure Client. Download the Pulse Secure Client for Mac from the Smith Software site. Scroll down to the Misc. Double-click the plusev5.pkg to start the install. Accept the defaults and if prompted, enter for your username and password to install new software. Restart your computer. Explanation: This indicates that Pulse Secure has not been installed on this workstation. Once Pulse Secure is installed URL's such as these will launch the application, but until then your Mac doesn't really know what to do with them. On the 'Searching for the application launcher.' Page, click 'Download' Open the 'PulseSecureAppLauncher.dmg'.
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We provide the industry's fastest response time for P1 cases. In addition, we empower customers to escalate issues to our global management team from a single click on our support site.
Security Best Practice and Recommendations:
Pulse Secure recommends that customers deploy the latest version of Pulse Secure software for their use case and to include password update frequency in their corporate security policy. For more information on security best practices please visit KB29805.
Security Advisory Alert (Updated June 17th, 2020):
We recently updated the Security Advisory for CVE-2020-13162 in response to the security researcher’s reporting on June 16, 2020. Please upgrade your Pulse Desktop Client for Windows to 9.1R7. Please visit SA44503 for more information.
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INSTALLING THE PULSE SECURE VPN CLIENT ON A MAC
Temporarily change your security preferences.
Before you can install the Pulse Secure client, you must temporarily change your Security preferences:
Before you can install the Pulse Secure client, you must temporarily change your Security preferences:
- Click the Apple Menu and choose System Preferences, then Security & Privacy.
- Click the padlock icon and enter your computer password.
Note: If you are using a Smith-owned Mac that is bound to AD, enter your network password. - On the General tab, change the Allow apps downloaded from: setting to App Store and identified developers.
- Leave the Security & Privacy window open for now.
Download the Pulse Secure Client.
- Download the Pulse Secure Client for Mac from the Smith Software site. Scroll down to the Misc. section.
- Double-click the pluse_v5.......pkg to start the install.
- Accept the defaults and if prompted, enter for your username and password to install new software.
- Restart your computer.
Configure a Connection to Smith
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- Open Pulse Secure. A Pulse Secure icon (a fancy S for Secure) will appear in the top menu bar.
- From the Connection Bar, click the plus-sign to add a connection.
- The Type of Connection should read: Policy Secure (UAC) or Connect Secure (VPN)
- In the Name field, enter a name for your Profile (for example, Smith).
- In the Server URL field, enter vpn.smith.edu
- Click Add to save the profile.
- Click connect and login with your Smith username and password (do not include the @smith.edu to the username)
- You will be prompted to input a Secondary Password. This is to indicate the authentication method you want Duo to use. For a push to the Duo App enter Push, to have Duo call you enter Phone. For more information on this step please follow these instructions.
You are now using the Pulse Secure for a secure connection back to Smith.
Restore your Security preferences.
Return to the Security & Privacy window you modified in Part 1 to restore your previous settings:
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- Change the Allow apps downloaded from: setting to Mac App Store and identified developers.
- Click the padlock icon to save your changes and prevent further changes.